Custodial Manager


Job Summary

Work closely with the Director of Facilities in the day-to-day custodial needs of the South Campus James River Facilities.

Essential Responsibilities & Duties


Responsible to lead and manage the custodial team by:

  • Create work plans necessary to accomplish objectives and goals as agreed upon by the Facilities Director.
  • Measure, monitor, analyze, and implement actions necessary to meet goals and drive continual improvement.
  • Set goals for performance and deadlines in ways that comply with the Church’s plans and vision and communicate to the subordinates.
  • Develop, update, and assign checklists and reports.
  • Work with the Facilities Coordinator to produce weekly reports.


Custodial Staff Supervision:

  • Continually ensure a high-quality level of cleanliness throughout the building.
  • Organize workflow and ensure that employees understand their duties or delegated task.
  • Work with custodial staff to address and resolve issues with regular training and re-training, as necessary.
  • Monitor employee productivity and provide constructive feedback and coaching.
  • Perform regular inspections of buildings with custodial staff for quality assurance.
  • Accountable for quality control, quality assurance, and appearance of building.
  • Coordinate with Custodial Quality Control and training to ensure proper corrective actions have been made.


Building & Equipment:

  • Continually keep custodial equipment organized, clean, maintained, and repaired.
  • Responsible for organization and cleanliness of maintenance hall between Hub office and East Hall.
  • Oversee locking and arming the building when necessary.



  • Oversees and manages members of the custodial team related to ongoing and special events.
  • Have a working knowledge of the Church Calendar and work closely with the Calendar Coordinator.
  • Special Events are to be noted as all hands-on deck.

Job Requirements

  • Three (3) years in a supervisory role of at least three (3) people.
  • Requires any combination of education and experience equivalent to at least three (3) years’ working in custodial and/or supervision experience.
  • Be available to be on call for any Sunday breakdowns that would create an emergency.
  • Availability to work 6 am to 9 pm 7 days a week.
  • Availability to work extra hours as needed for special and/or large events held or hosted by James River Church.
  • Ability to lift 80 lbs.
  • Experience with Project Management and budget management.
  • Experience with heavy machinery, including but not limited to forklifts, scissor lifts, boom lifts, etc.

Knowledge, Skills & Abilities

  • Basic knowledge of operation and maintenance of custodial equipment.
  • Demonstrate ability to coordinate and supervise the work of others.
  • Solid organizational skills including attention to detail.
  • Possess effective human relations and communications skills to work proactively with staff and the community.
  • Able to make independent decisions, issue clear and concise oral and written instructions, and the follow same as required.
  • Performs all other duties as assigned and required.
  • Ability to read and correctly interpret SDS (Safety Data Sheets).
  • PC skills including Microsoft Office Suite (Excel, Outlook, Word, and Teams).
  • Exhibit good judgment, honesty, integrity, responsibility, and punctuality through the utilization of professional work standards.
  • Ability to establish and maintain effective working relationships with supervising personnel, co-workers, and the public.
  • Ability to successfully lead a team to accomplish various tasks.
  • Be able to manage multiple projects at once with no decline in quality control.
  • Meeting prep includes creating agenda, leading meetings, managing tasks, and information acquired in meetings.
  • Flexibility with working in a culture of improvement.
  • Excellent troubleshooting, problem-solving, and creative thinking skills.

Code of Conduct & Character


James River Church is Pastor-led and staff driven with board oversight. JRC staff are considered leaders and ministers of the gospel and therefore agree to the following:

  1. Develop and maintain a close personal walk with the Lord including:
    • Daily devotional time with Lord.
    • Daily dependence on the empowerment of the Spirit.
  2. Develop a strong marriage and family life. This includes:
    • Communicating and sharing with your spouse.
    • Spending time together on days off and when extra time is available.
  3. Keep personal finances in order with no delinquencies.
  4. Attend all regularly scheduled services in the church. Special services and functions will be required as deemed necessary by the Lead Pastor.
  5. Maintain a high level of personal integrity, honesty and confidentiality in dealing both with the staff and congregation.
  6. Maintain a Christian outlook and attitude at all times.
  7. Maintain loyalty to the staff and church, actively promoting unity within the church.

Commitment to Ministry


By submitting my application for this position, I confirm I have read and accept the above Job Description/Code of Conduct and believe God has called me to serve in this capacity.

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